How it works

Unimatix reads your existing client WhatsApp groups and automatically sorts every message into tasks, feedback, approvals, and milestones — no new app for your client to learn.

Client work, classified from the chat you already have.

Unimatix joins the WhatsApp group you already use with your client and turns ordinary messages into tracked project work — whether you are a solo freelancer or a small agency handing work between designers, editors, and account leads.

Live classification

  • “Can you also design the Instagram carousel for next week?”

    → NEW_TASK

  • “Make the headline bolder and pull the logo up a bit.”

    → FEEDBACK

  • “Looks good, approved — please proceed to final files.”

    → APPROVAL

Five message types

Every message becomes the right kind of work.

The Agent reads the group in real time and routes each message into one of five types — so briefs, feedback, and approvals stop living as untracked chat.

NEW_TASK

New task

A fresh ask from the client — scope, deliverable, or revision request that should become tracked work.

“Can you also design the Instagram carousel for next week?”

Routed as a new task in Planner

FEEDBACK

Feedback

Comments on work in progress — direction, tone, or detail changes that attach to the right deliverable.

“Make the headline bolder and pull the logo up a bit.”

Filed as feedback on the active deliverable

APPROVAL

Approval

Clear go-aheads that unlock the next milestone — no more hunting the group for “approved”.

“Looks good, approved — please proceed to final files.”

Marked approved and advances the milestone

MILESTONE_UPDATE

Milestone update

Status signals about phases, deadlines, or delivery that keep the project timeline honest.

“We need the deck by Friday morning for the board review.”

Updates the relevant milestone / deadline

GENERAL_CHAT

General chat

Social noise and side conversation stays in chat — it does not clutter your task list.

“Haha yes, coffee next week works!”

Left as general chat (not a task)

The full job

From first brief to invoice — without leaving WhatsApp.

Freelancers and agencies already run the commercial conversation in chat. Unimatix sits on the studio side of that chat so the work, the approval, and the money stay connected.

  1. 01

    Win the work

    A lead arrives through Discover, a referral, or a WhatsApp ping. You send a proposal from Unimatix instead of a loose PDF in the group.

  2. 02

    Open the client group

    Keep the WhatsApp group the client already uses. Unimatix connects to that group — the client does not create an account or learn a board.

  3. 03

    Classify incoming messages

    Every message is labeled NEW_TASK, FEEDBACK, APPROVAL, MILESTONE_UPDATE, or GENERAL_CHAT as it arrives, so the queue is reviewable the same day.

  4. 04

    Run the week in Planner

    Classified work lands on your calendar. Solo freelancers see capacity. Agencies see who owns the revision before the Friday review.

  5. 05

    Catch the approval

    A named “looks good” becomes APPROVAL and unlocks the next milestone. You stop scrolling last week’s stickers to prove sign-off.

  6. 06

    Invoice from the trail

    Scope changes and extra rounds stay attached to the project. The invoice matches what was requested — not what you reconstructed from memory.

Two ways studios actually run

How it works for freelancers. How it works for agencies.

The client channel stays the same. The studio process changes with headcount — Unimatix covers both without asking the client to switch tools.

Solo freelancer

One person, many client groups, no assistant.

You are the closer, the maker, and the project manager. Five WhatsApp groups all feel urgent. Approvals hide under voice notes. A “small change” becomes an unpaid evening.

  1. 1Connect the groups you already have with active clients.
  2. 2Review a classified queue each morning instead of rereading threads.
  3. 3Turn NEW_TASK and FEEDBACK into Planner blocks before you open files.
  4. 4Treat a named APPROVAL as the gate before you export or invoice.
  5. 5Keep GENERAL_CHAT out of the task list so social noise stays social.

You get a studio-side operating system without hiring an account manager or training clients onto Trello.

Small agency / studio

Several makers, one messy client thread each.

The designer saw the feedback. The editor did not. The founder approved in a side chat. The producer is still waiting. Agencies lose rounds to handoff, not to craft.

  1. 1One project group per client — Unimatix classifies the shared thread.
  2. 2Account lead reviews APPROVAL and MILESTONE_UPDATE; makers take FEEDBACK.
  3. 3Handoffs stay inside Planner so a revision does not live in someone’s head.
  4. 4New stakeholders added to WhatsApp do not create a second unofficial channel.
  5. 5The same labels work across design, video, web, and social pods.

The agency keeps WhatsApp as the client surface and uses Unimatix as the internal source of truth.

Before / after

Same WhatsApp group. Organized work on the other side.

Before — unsorted client chat

Briefs, feedback, approvals, and banter stack in one thread. You scroll, copy, and hope nothing gets missed.

  • can you revise the hero?
  • approved, ship it
  • also need the carousel by Friday
  • lol yes

After — sorted in Unimatix Planner

The same messages become tasks, feedback, approvals, and milestones — ready to run without retyping.

  • Revise heroFEEDBACK
  • Ship finalAPPROVAL
  • Carousel · FridayNEW_TASK
  • Side chatGENERAL_CHAT

Not another app to adopt

Your client never leaves WhatsApp.

Most project tools only work if both sides learn a new product. Unimatix works inside the conversation you already have. There is nothing for the client to install, invite, or train on — which is why WhatsApp group ingestion is the uncontested differentiator.

  • No client portal login required for day-to-day feedback
  • No “please move this to the tool” nagging
  • Classification happens on the group you already run

Want a side-by-side with a calm workspace tool? See Unimatix vs MonoDesk.

Frequently asked questions

Does my client need to install anything for Unimatix to work?

No. Unimatix connects directly to the WhatsApp group you already use with your client. There is nothing for the client to install or set up.

How does Unimatix know what's a task versus a comment?

Unimatix automatically classifies every incoming WhatsApp message into one of five types — new task, feedback, approval, milestone update, or general chat — and routes it accordingly.

Is Unimatix different from a regular project management tool?

Yes. Most project management tools require both you and your client to adopt a new app. Unimatix works inside the WhatsApp conversation you're already having, with no change in client behavior required.

How does a solo freelancer use Unimatix day to day?

Connect your live client groups, review the classified queue in the morning, drop NEW_TASK and FEEDBACK onto Planner, and only treat a named APPROVAL as permission to export or invoice. You stay the only person the client talks to on WhatsApp.

How does a small agency use Unimatix without confusing the client?

The client still writes in one WhatsApp group. Internally, the account lead owns approvals and milestones while makers pick up feedback and tasks from Planner. The client never has to @mention the right teammate for work to get filed.

Can freelancers and agencies keep using proposals, invoices, and a client portal?

Yes. Classification organizes the chat. Proposals, Planner, and Client Portal still handle the commercial and status side. WhatsApp stays the conversation; Unimatix stays the record.

What if an agency has multiple people in the same client group?

That is the normal case. Unimatix labels the shared thread so a revision requested at 11pm is still visible to whoever opens Planner the next morning — not trapped in one person’s unread chat.

Ready to run client work from the chat you already have?